Shipping policy

Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below. 

  

Order Processing 

Orders are processed within 2–5 business days after payment has been successfully received. 

Orders are processed Monday through Friday, excluding weekends and public holidays. 

During peak seasons, promotions, or holidays, processing times may be slightly longer. 

 

Shipping Time 

Delivery times vary depending on your location and the shipping method selected at checkout. 

We currently ship to Canada, the United States, and the United Kingdom, with the option to expand internationally in the future. 

Estimated delivery times: 

  • Canada: 3–10 business days 

  • United States: 3–8 business days 

  • International (including the United Kingdom): 7–21 business days 

  

Please note that these are estimated delivery times and are not guaranteed. 

  

Shipping Rates 

We offer standard shipping rates based on the customer’s location and the product ordered. 

Shipping costs are calculated at checkout using the shipping rates provided through Printify. 

From time to time, we may offer free shipping promotions. Any applicable free shipping offers will be clearly displayed on our website. 

  

Order Tracking 

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available). Please allow up to 24–48 hours for tracking information to become active. 

  

Shipping Delays 

While we strive to deliver orders within the estimated timeframe, delays may occur due to: 

  • Severe weather conditions 

  • Customs clearance procedures 

  • Carrier delays 

  • High order volumes 

  • Other unforeseen circumstances beyond our control 

We appreciate your patience and understanding in such situations. 

  

International Shipping 

At this time, we ship to Canada, the United States, and the United Kingdom. We may expand to additional international destinations in the future. 

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost. 

  

Incorrect Shipping Information 

Please ensure your shipping address is accurate before completing your order. 

We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer. 

  

Lost or Damaged Packages 

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. 

We will work with the shipping carrier to investigate the issue and determine the appropriate resolution. 

  

Order Changes and Cancellations 

If you need to modify or cancel your order, please contact us as soon as possible. 

Once an order has been processed or shipped, we may be unable to make changes or cancel it. 

Contact Us 

If you have any questions regarding our shipping policy or your order, please email us at justbelieve100a@gmail.com or contact us at 90 Kawartha Avenue, Oshawa ON L1H 3Y9, Canada. 

We are always happy to assist you.